Don't let Hal's calm exterior fool you. Inside he's a churning, burning power force of knowledge and know-how when it comes to improving the performance of your water jet machine. The guy knows his stuff. Hal understands the demands of the manufacturing floor and uses his real-world experience to provide Yoda-like solutions for your production needs. Whether it’s working with customers to redesign a part to fit a specific machine, or coming up with a whole new way to look at how cutting is done, Hal’s years of experience and first-hand knowledge will prove invaluable. He travels the world to help customers improve their businesses, and works one-on-one with technicians and customers alike to create long-term solutions. His innovative design and dedication to service has helped H2O Jet become a world-leader in the waterjet cutting industry. If you can’t find Hal on the shop floor or traveling internationally, you might find him under the hood of an antique car. He has a passion for old cars and good wines. He and his wife enjoy driving his self-built ‘34 hot rod through Washington State wine country — a perfect way to combine both hobbies.
Brett's known around H20 Jet for his quick wit, super-sonic tech skills and slam-dunk problem solving. Brett leads our Technical Support team at our main facility in Tumwater, WA. He is our expert when it comes to manufacturing new waterjet pumps and coordinating our team of dedicated technicians. Brett is always looking for ways to constantly improve our processes to better help our customers. He leads training classes for H2O employees and customers here in Tumwater, and travels the world training customers and assisting companies with new H2O Jet Pump installations. No matter where he is, he will use a phone, a computer, or on-site visits to assist customers with their Flow-style, high pressure waterjet pumps. When Brett is not solving the world's waterjet problems, you'll find him at home with his family, revving his motocross bike and chasing chickens around his farm. He feels very lucky to be part of such a great team, and loves traveling around the world assisting so many different H2O Jet customers.
Valori has been with H2O Jet for 15 years and is warmly known as "The Hodginator." That's because Val doesn't mess around when it comes to helping our customers, so get out of the way and let her through! Val is passionate about excellent customer service and she will do all in her power to get that special order or needed part out the door and on its way. Val loves our customers and she wants each one to know that at H2O Jet they’re special; they are not a number or a company but a person or persons with families and friends, bills to pay, hopes and dreams and incredible lives to live. She has an amazing heart for God and country and a contagious enthusiasm. So if you need a part, or if you'd like to understand why H2O Jet diamonds are the best, or maybe you just need to hear a smile on the phone – call Valori at 1-866-928-3753 (WATERJET). She will remember your name, your company and what you have talked about in the past. She is the heart of H2O Jet!